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Web + Mobile Application

RoadHelper

A smart road assistance platform connecting users with roadside helpers for puncture assistance, fuel delivery, battery assistance, and breakdown support.

Open live demoSource code
Project type
Multi-Role Web + Mobile Application Ecosystem
Status
Live Web Platform + Mobile Suite
Built with
Next.js, TypeScript, React Native, Firebase

Overview

About RoadHelper

Context

RoadHelper was designed to solve real-time coordination between stranded drivers and nearby roadside service providers. Rather than building a static directory website, the team engineered a three-role platform (Customer, Helper, and Admin) spanning responsive web dashboards and mobile workflows backed by Firebase and live map services.

The problem

Drivers experiencing flat tires, dead batteries, empty fuel tanks, or mechanical breakdowns need immediate, location-aware connection to nearby helpers, clear service status updates, and direct communication channels via phone or WhatsApp.

The solution

We built a synchronized Web + Mobile platform using Next.js, React Native, Firebase Firestore, and Leaflet/Maps. Customers broadcast location-pinned assistance requests, nearby helpers accept and navigate to the breakdown point, and administrators oversee service categories, users, and ratings.

RoadHelper demonstrates end-to-end Web + Mobile ecosystem engineering. It connects stranded motorists with nearby roadside helpers across Customer, Helper, and Admin workflows. Built with Next.js and TypeScript on the web, React Native for mobile workflows, Firebase Authentication, Firestore real-time synchronization, Firebase Storage, and interactive Leaflet/Maps location tracking, it supports on-demand requests for puncture repair, fuel delivery, battery jumpstarts, and breakdown recovery with direct WhatsApp and phone call integration.

Features

What it does

  • 01

    Three Distinct Role Dashboards (Customer, Helper, Admin)

    Role-secured routes and dashboards tailored for stranded motorists requesting help, service providers fulfilling jobs, and administrators governing the platform.

  • 02

    Interactive Map & Geolocation Tracking

    Integrates Leaflet and map location services to pinpoint breakdown coordinates and connect users with nearby helpers.

  • 03

    Direct WhatsApp & Call Handoff

    Provides one-tap WhatsApp messaging and phone call triggers so customers and helpers can coordinate exact roadside landmarks immediately.

  • 04

    Ratings & Service Management

    Tracks service completion across puncture assistance, fuel delivery, battery support, and towing, followed by customer rating submissions.

How it works

Architecture and workflow

Uses Firebase Authentication, Firestore real-time collections, and Firebase Storage as the shared backend spine connecting the Next.js multi-role web platform and React Native mobile client workflows.

  1. 01

    Location Capture & Service Selection

    The customer selects the required assistance type (puncture, fuel, battery, or breakdown) and pins their live location on the map.

  2. 02

    Helper Notification & Acceptance

    Available roadside helpers view incoming requests in their area, inspect the distance and service type, and accept the assignment.

  3. 03

    Direct Communication & Fulfillment

    Customer and helper coordinate arrival via live status updates and integrated WhatsApp/phone call actions.

  4. 04

    Completion, Rating & Admin Oversight

    Once resolved, the request is marked complete, the customer submits a rating, and the record is logged in the Admin dashboard.

Technology

Tools used

Web Application

  • Next.js
  • TypeScript
  • Tailwind CSS
  • Mantine UI / Material UI
  • i18n

Mobile Application

  • React Native
  • TypeScript
  • Mobile Navigation & Geolocation

Maps & Communication

  • Leaflet / Maps Integration
  • WhatsApp Deep-Linking
  • Direct Call Triggers

Backend & Real-Time Sync

  • Firebase Authentication
  • Firebase Firestore
  • Firebase Storage
  • Redux

Challenges

Problems we solved along the way

  • Challenge 01

    Synchronizing request state across three different user roles in real time

    Resolution: Structured Firestore collections with role-aware security boundaries and Redux state synchronization so status changes propagate immediately.

  • Challenge 02

    Supporting multilingual users in stressful roadside situations

    Resolution: Added i18n localization and clear iconographic service selectors alongside direct WhatsApp communication.

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